Maximum Refund Pledge
If you get a larger refund or smaller tax due from another tax preparation method with the same data, TaxAct will refund the applicable product price you paid for your TaxACT Deluxe federal return. TaxACT Free Edition and TaxACT Express customers are entitled to a payment of $4.99. Refund claims must be made in writing within sixty (60) days of your TaxACT filing date. To qualify for guarantee, the larger refund or smaller tax due cannot be attributed to variations in data you provided TaxACT for tax preparation (including but not limited to non-cash contributions) or for positions taken by you or your preparer that are contrary to the law. This only applies to accepted federal e-filed returns.
Price Lock Guarantee
TaxACT Online Deluxe, TaxACT Online State and TaxACT Online Ultimate Bundle include the TaxACT Price Lock Guarantee. You are guaranteed the product price advertised in the offer through which you fully registered (started your federal return), regardless of when you print or e-file your return.
TaxACT Online Free Edition, Deluxe, and State Editions include a 100% Accuracy Guarantee. If you are assessed a penalty due to a calculation error in TaxACT Online Free Edition, Deluxe or State, TaxAct will pay the penalty and interest.